![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/4d6ca0ec-d59e-4156-830c-f4cced5b1268_rw_600.png?h=d2906f0e70a777a26d336413e7e05351)
Goal
Ticketing and customer support tool that builds on top of the Zendesk APIs, utilizes the proprietary game entitlements APIs. Design a user interface that allows a seemless integration of both. Solves the problem of game support team to bounce between interfaces and allows for one single task flow for the team. Long-term benefits are a more streamlined process to deal with the increasing amount of incoming support requests.
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/da3179db-6044-4c9c-92d8-357f6702b816_rw_1920.png?h=3c88a658412761a44f189eb66620ddf7)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/2710fb25-e9a9-410a-a1a4-55b49b6ab95f_rw_1920.png?h=48de347b776849e6bacd7baad8abfbd9)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/d7a8d760-f6da-48c3-8853-49c2dd900e33_rw_1920.png?h=761ed9f79467d18796e110d19632cb53)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/5706579c-35a8-4d82-baab-dbdb1e89fc29_rw_1920.png?h=8c7e2c69e1e8c16ac64e3527f6b66504)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/c410a2a8-7c39-430a-acf6-ad37befc2b46_rw_1920.png?h=1652086679f6dfa8cdd36ad33d6761a3)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/06f00282-3715-4fb2-807b-ad4019c0da99_rw_1920.png?h=5a1aefc96de3100cce5aa3ab09e1b048)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/9db8cb6f-d5d7-4084-b0be-87be3442db68_rw_1920.png?h=9c88c630553faa954e26b8f9a9526eeb)
![](https://cdn.myportfolio.com/33a0934f-1e43-4f07-bec6-04f3ab4e3d8a/41678a8a-012a-410c-ba9d-4d45311ec97e_rw_1920.png?h=a117a097dd4d79d0c4be5797b5e75294)